2009-10-05 09:09
LinkSoft launched a new sales support system for Czech post.
The system is called eSIPO and is our yet another information system for supporting call center processes. This time it was quite a challenging job as the SIPO product for business sector is really complex. The system is integrated with the www.sipo.cz website on the data level. The whole solution was designed and implemented in cooperation with our partner company Underline.
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News
2010-09-01 09:17
Web portal for SMS message handling
We developed a web enabled application for handling of large amount of SMS messages in call centers. The application was developed to support the SuperC campaign handled by the Underline agency for the Ahold company. There were hundreds of agents during this campaign reporting via mobile...
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2010-04-30 13:59
ITIL Service desk
We acquired technical support of the ITIL service desk application that is maintained by our client TayllorCox for one of the biggest European automotive companies.
Among our project responsibilities belong:
Second level support
New functionality development
Test and staging...
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2010-04-13 14:53
Easter web base contest for Ahold employees
The Easter time is over and with that is also over the web based contest we created for Ahold employees. This application was part of a campaign managed by the Underline marketing agency.
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