01/09/2010 09:17
Web portal for SMS message handling
We developed a web enabled application for handling of large amount of SMS messages in call centers. The application was developed to support the SuperC campaign handled by the Underline agency for the Ahold company. There were hundreds of agents during this campaign reporting via mobile SMS information about their current whereabouts and task results. These SMS message were immediately visible via our web application to the call center team for further processing.
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News
09/12/2008 10:15
It's good to be ready for the worst - disaster recovery planning
We were pleased by the request of our client TMPW Australia to help them with their disaster recovery plans tuning and testing. It is good to see that our clients are prepared for the worst. Of companies that had a major loss of business data, 43% never reopen, 51% close within two years, and only...
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