30/04/2010 13:59
ITIL Service desk
We acquired technical support of the ITIL service desk application that is maintained by our client TayllorCox for one of the biggest European automotive companies. Among our project responsibilities belong:
- Second level support
- New functionality development
- Test and staging environment management
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News
09/12/2008 10:15
It's good to be ready for the worst - disaster recovery planning
We were pleased by the request of our client TMPW Australia to help them with their disaster recovery plans tuning and testing. It is good to see that our clients are prepared for the worst. Of companies that had a major loss of business data, 43% never reopen, 51% close within two years, and only...
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